Privacy Policy

Home Privacy Policy


Domaine Charlevoix is concerned about protecting your privacy and the personal information it collects on its Web site or by any other technological means, uses or communicates to third parties in the course of its activities.

This Privacy Policy describes how Domaine Charlevoix protects the personal information it holds, taking into account the requirements of applicable privacy laws to which it is subject, as well as any other applicable privacy laws and regulations.

This Policy does not apply to information that is public information under such legislation.


Domaine Charlevoix is responsible for protecting the personal information it holds or entrusts to a third party.

Domaine Charlevoix ensures that its employees, as well as third parties with whom it does business, protect the confidentiality of personal information to which they have access, regardless of the nature of the medium or the form in which it is made available.

Personal information we collect

The types of personal information collected by Domaine Charlevoix include last name, first name, e-mail address and telephone.

Purpose of collection and means by which we collect personal information

We use the personal information we collect only for the purposes described below.

• Identification;
• Fraud prevention and detection;
• Measuring customer traffic;
• Promotional purposes / Service management;
• Corporate management;
• Personalize / improve website navigation;
• Automated decision making

Domaine Charlevoix collects personal information via a contact form on its website, social networks and when you contact us.

Consent – collection, use and disclosure

Domaine Charlevoix obtains your consent before collecting, using or disclosing your personal information to third parties, except as provided by law.

Under no circumstances will Domaine Charlevoix use or disclose personal information without your consent, unless it is authorized or required to do so under applicable legislation.

Retention period

We retain your personal information for a period ranging from for a period of seven years following its last use, except where the law provides for a different retention period.

Security measures

We protect your personal information by security measures (physical, technical or administrative) appropriate to the nature of the information, in order to prevent unauthorized access, use or disclosure to third parties, or in order to prevent loss or other unauthorized access or disclosure.

Access to and correction of your personal information

It is important that the personal information we hold about you is up to date. Please inform us of any changes to this information.

In addition, you may submit a request :

• access to your personal information;
• rectification of your personal information;
• to withdraw your consent to the use or disclosure of your personal information;
• portability;
• stop the distribution of your personal information;à
• de-index your personal information,

by contacting Domaine Charlevoix by telephone, on paper or by e-mail.

How to contact us

You may contact us regarding this Privacy Policy, or to make comments, exercise your rights, or file a complaint, by contacting :

Florent Fortier
36, rue De La Corniche
Baie-Saint-Paul (QC) G3Z 0J5
(418) 435-8989

Date of policy
Effective September 22, 2023.